Support

Frequently Asked Questions

Everything you need to know about buying, selling, payments, disputes, and account security on Marketing Epic Panel.

buyers

How do I buy a social media account?

Browse listings on the marketplace, place an order, and let escrow hold the funds until you confirm receipt.

buyers

Is my payment safe?

Yes. Payments are held in escrow and are not released to the seller until you confirm delivery.

buyers

What fees do buyers pay?

Buyers pay a 5% platform fee on top of the listed price to cover escrow, buyer protection, and fraud prevention.

sellers

How do I become a seller?

Submit a seller application with your contact details and KYC materials. Once approved, you can publish listings immediately.

sellers

How much does Marketing Epic Panel charge sellers?

Sellers pay a 5% platform fee deducted from their proceeds on completed orders.

payments

What payment methods are accepted?

The platform accepts wallet balance and cryptocurrency payments, with more methods added over time.

disputes

How long do I have to open a dispute?

You have 15 days from delivery or completion to open a dispute and submit evidence.

account

How do I reset my password?

Use the forgot-password flow, submit your email or username, and follow the secure reset link sent to you.